Client’s personal details are required by Devenish and their privacy of personal details are vital especially in this modern technological age.
At Devenish we obtain and use your personal details in accordance with the Privacy Act 1988 (the Act).
What are personal details?
Client’s details such as:-
- Full names
- Street addresses
- Postal addresses
- Telephone details including landlines and mobiles
- Date of birth
- Assets and liabilities
- Date of death
- Parties wishes
- Health, disability and mobility
- Criminal record
- Tax File Numbers
- Relations details
Instructions shall be obtained from clients concerning the above when necessary and such instructions shall be kept private unless ordered by a competent Court or Authority.
How do Devenish collect personal details?
By taking instructions orally or in writing from clients and their agents such as accountants and financial advisers.
Can clients object to giving Devenish their personal information?
To enable Devenish to conduct your matter, we do require personal details. In the event that clients do not wish to give personal details, the matter should be discussed with one of our lawyers to discuss the situation.
To whom will Devenish disclose your personal details?
To other people and organisations in the normal course of running your matter.
In the instance where your personal details are private, reasonable care shall be taken that personal details are not provided to the wrong people or organisation.
Updating your personal details
On numerous occasions your personal details shall need to be updated by Devenish.
Such updating shall be obtained from clients orally or in writing.
Conferences may be organised at our offices at Ringwood or Richmond or from clients private residences if there are mobility problems.
Can clients access their personal details?
Yes, in most matters and such requests should be directed towards our reception and possibly then with the lawyer who was or is handling the matter.
Can Devenish deny access to my personal details?
Yes, in many instances in accordance with the Act and legal principles.
When appropriate the situation shall be discussed with clients and an advice obtained from a barrister.
The courts may order for personal details to be disclosed.
Can clients complain about breach of privacy?
Clients may complain about breach of privacy by Devenish by contacting the Principal of Devenish, in conference, the telephone, by mail or email.
The matter may be reported to the Law Institute of Victoria on 9607 9311 or Professional Standards on 9607 9470.
© Copyright 2018 Devenish Lawyers. All rights reserved.